Best for
Sign-in problems, playback failures, session errors, microphone issues, and subscription questions.
Support
Get help without a long back-and-forth.
Send a short note with your platform, device, and what went wrong. That gives the first reply enough context to be useful.
What to include
Platform, device, app or browser version, and a short reproduction note with the exact step that failed.
Support email
Write to [email protected]. We usually reply within two business days.
- For payment questions, include the purchase platform if you know it.
- For conversation quality issues, share the prompt or scenario that failed if possible.
- For account access issues, include the email used to sign in.